🛡️ Our Commitment to Safe Play

fbaazi Responsible Gaming —
Your safety is our priority

fbaazi is committed to keeping the enjoyment of entertainment safe. Through deposit limits, self-exclusion, and 24/7 support, you stay in control at all times.

For players aged 21 and above only

To participate in any game, betting, or casino activity on fbaazi, you must be at least 21 years old. Opening an account or using the service is strictly prohibited for minors. We enforce this policy strictly through age verification.

What is responsible gaming and why does it matter?

Online gaming and betting is a form of entertainment — it is not a source of income. Responsible gaming means enjoying the experience while keeping your financial means, time, and mental state in mind. fbaazi believes that the game is truly enjoyable only when each player participates consciously and in a controlled manner.

When gambling becomes a source of stress, financial loss, or relationship problems, it is no longer entertainment. At fbaazi, we place the highest importance on the wellbeing and safety of every user. That is why we provide a number of effective tools and guidelines to help you stay in control.

Use the features listed below and contact our 24/7 Bengali live chat support for any issues.

  • Set a budget before you play and do not exceed it.
  • Do not place bet after bet to try to recover losses.
  • Set a time limit for each day or each session.
  • Avoid playing when drinking alcohol or under stress.
  • Never use borrowed money to play.
  • Treat it as entertainment — not as a source of income.
  • Be honest with your family and friends.
  • Take a break when needed and do not hesitate to ask for help.

Our Protection Tools

Deposit Limit Setting

You can set your own maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. A waiting period applies before a limit can be increased.

Session Time Limit

Set a time limit for each session. When the set time is up, you will receive a warning and will have the option to be logged out automatically.

Self-Exclusion

If you feel gambling is getting out of control, you can close your account for a set period — from 30 days up to permanently. This feature takes effect immediately.

Time-Out Break

If you need a temporary break, you can take a time-out from 24 hours up to 4 weeks. During the break, no deposits or betting activity will be possible on your account.

Age Verification

Age verification is mandatory when opening an account on fbaazi. No one under 21 can create an account or use the service. Additional verification is applied in cases of doubt.

24/7 Support

If you run into any issue at any time, contact our Bengali live chat support. Our team is ready to assist you day and night.

Warning Signs of Problem Gambling

If any of the signs below appear in you or someone close to you, help should be sought promptly. The first step in responsible gaming is recognising a problem in time.

  • Repeatedly playing to try to recover money that was lost.
  • Neglecting work, family, or social responsibilities in order to play.
  • Lying about the amount you play or the money involved.
  • Feeling restless or irritable when unable to gamble.
  • Losing sleep or being unable to concentrate due to thoughts of gambling.
  • Borrowing money or spending savings in order to gamble.
  • Repeatedly failing to stop playing despite trying.
  • Relying on gambling to relieve stress or loneliness.
  • Relationships with loved ones deteriorating or becoming distant.
  • Falling into financial difficulty because of gambling yet continuing anyway.

If these signs appear, please contact our live chat support or email us: [email protected]

How to Use the Protection Tools

1

Log In to Your Account

Log in to your fbaazi account and find the "Responsible Gaming" section in the profile menu. All protection tools are available there in one place.

2

Choose a Limit

Deposit limit, loss limit, or session time limit — select whichever you need and set the amount or time. Changes will take effect immediately.

3

Activate Time-Out or Self-Exclusion

Use the time-out option when you need a longer break. For permanent or long-term self-exclusion, contact support directly — we will help you complete the process.

4

Get Support

For any questions or issues, contact us via our 24/7 Bengali live chat or email. Our trained support team will be there for you.

🎧 Contact Support

24/7 Bengali Live Chat — Instant Support
All information is completely confidential and secure
Service available 7 days a week, 24 hours a day

If you have any concerns about responsible gaming, feel free to let us know. Your wellbeing is our priority.

fbaazi's Commitment

fbaazi is committed to providing a safe, transparent, and responsible gaming environment. Our platform operates with SSL encryption and ensures fair play. The rights and safety of every player are of the highest importance to us.

  • No one is allowed to open an account without age verification — the 21+ age limit is strictly enforced.
  • Personal and financial information is fully secure and is not shared with third parties.
  • All game outcomes are fair and random — fair play is guaranteed.
  • When problematic behaviour is identified, we proactively reach out.
  • Self-exclusion requests are processed immediately, without any delay.
  • Responsible gaming tools are always free and easy to access.
  • Deposits from ৳100 are available via bKash, Nagad, and Rocket — giving you the option to play with small amounts.

Important Reminder

Always gamble for entertainment. Never bet what you cannot afford to lose.

21+ — For players aged 21 and above only. Please play responsibly.

Responsible Gaming FAQ

Log in to your account and go to the "Responsible Gaming" section in the profile menu. There you will find options to set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. For any issues, contact our live chat support.

You can self-exclude for 30 days, 90 days, 6 months, or permanently. In the case of permanent self-exclusion, the account cannot be reopened. Once this request is made, it takes effect immediately and no bets or deposits will be possible during the exclusion period.

A time-out is a temporary break — usually from 24 hours to 4 weeks. During this time the account remains active but no activity can be carried out. Self-exclusion is a long-term or permanent solution, applicable to more serious situations.

No, not at all. fbaazi strictly enforces the 21+ age limit. Age is verified at the time of registration. If an underage account is identified, it will be closed immediately and any deposited funds will be returned.

First, contact our 24/7 Bengali live chat support. Our team will help you activate self-exclusion or a time-out. You can also reach us by email: [email protected]. Your situation will be kept completely confidential.

It is not mandatory, but we strongly recommend that every player set at least one daily or monthly deposit limit. This helps you stay in control of your spending and keep the enjoyment of entertainment going.

Play Safe, Enjoy the Experience

Enjoy your favourite games — always responsibly.