fbaazi Privacy Policy
Your personal information is very important to us. Here is a full description of how fbaazi collects, uses, and keeps your information secure.
Introduction and Scope
As Bangladesh's online casino and cricket betting platform, fbaazi places the highest importance on your privacy. This privacy policy explains in detail the types of information collected from you when you use our website fbaazi.cam, the purposes for which that information is used, and your rights. By registering on our platform or continuing to use our services, you are considered to have agreed to the terms of this privacy policy.
This policy applies to all fbaazi services — that is, slots, cricket betting, live casino, payment services, and customer support. Any changes or updates will be published on this page, and the date of the change will be noted above.
What Information We Collect
fbaazi collects the following types of information for the purposes of account registration, processing transactions, and improving service quality.
Personal Identity Information
Information provided at the time of registration, such as:
- Full name and date of birth
- Email address
- Mobile number
- National ID or passport number (when verification is required)
Financial Transaction Information
Information required for payment processing:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal history
- Transaction amount and date
Device and Technical Information
Technical information collected automatically:
- IP address and browser type
- Operating system and device model
- Cookies and session data
- Page visit time and sequence
Gaming Activity Information
Information about your play history and preferences:
- Games played and bet amounts
- Win and loss records
- Bonus usage history
- Session duration
Purpose of Information Use
fbaazi uses your collected information only for the following legitimate purposes. Your information is never sold or rented to any third party.
Account Management
Your information is used to register your account, verify your identity, and ensure secure login. Personal information is essential for completing the identity verification (KYC) process.
Payment Processing
Financial information is used to complete deposits and withdrawals via bKash, Nagad, and Rocket, and to prevent fraud.
Customer Support
Your information is shared with the support team to resolve your issues quickly through 24/7 live chat and to improve service quality.
Responsible Gaming
Your gaming activity is reviewed to provide limit-setting or self-exclusion options where needed, as part of our responsible gaming policy.
Security and Fraud Prevention
Technical information is used to detect and prevent unauthorized access, money laundering, and other fraudulent activities.
Service Improvement
Anonymous statistical analysis is conducted to improve platform performance, the gaming experience, and the payment system.
Cookies and Tracking Technology
The fbaazi website uses cookies and similar technologies that improve your browsing experience and keep the platform functioning correctly.
Essential Cookies
These cookies are essential for the core functionality of the website. They are used for maintaining login sessions, verifying security tokens, and functions such as a shopping cart. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to remember your language preferences, display settings, and information from previous visits, so you do not have to set everything up again when you return.
Analytics Cookies
These cookies are used to conduct anonymous analysis to understand which pages are visited most, how long users stay, and which features are most popular.
Cookie Control
You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some website functionality and affect login sessions.
Sharing Information with Third Parties
fbaazi does not sell your personal information to any third party. However, information may be shared on a limited basis in the following circumstances.
Payment Providers
The financial information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, and Rocket. These providers are governed by their own privacy policies.
Technology and Security Partners
Limited information may be shared with trusted technology partners to ensure platform security, prevent fraud, and operate gaming software. Strict confidentiality agreements are in place with these partners.
Legal Obligations
If a court or regulatory authority legally directs the disclosure of information, fbaazi is obligated to provide that information in compliance with applicable law. In such cases, every effort will be made to notify the user as much as possible.
Data Security Measures
fbaazi uses industry-standard security technologies and practices to keep your information secure. Our security framework consists of the following components.
SSL Encryption
All information transmitted between your browser and our servers is protected by SSL/TLS encryption, which prevents third parties from reading or altering the data.
Database Encryption
Sensitive information stored on our servers, particularly passwords and financial data, is kept secure using advanced encryption algorithms.
Access Control
Only authorized personnel have access to your personal information. All access is logged and regular audits are conducted.
Two-Factor Authentication
Two-Factor Authentication is available to further strengthen account security, and its use is strongly recommended.
Regular Security Audits
Regular security testing and vulnerability assessments are conducted on our systems. If any risk is identified, action is taken immediately.
Data Backup
Your information is backed up regularly and stored in a secure location, so that data is not lost in the event of a technical problem.
Data Retention Period
fbaazi retains your information only for as long as necessary. The retention period for different types of information is described below.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account and Identity Information | 5 years after account closure | Legal and regulatory requirements |
| Financial Transaction Records | 7 years from the date of transaction | Financial regulation and dispute resolution |
| Gaming History | 3 years | Responsible gaming monitoring |
| Customer Support Communications | 2 years after resolution | Service quality improvement |
| Technical Logs | 90 days | Security monitoring |
Your Rights
As a registered user on the fbaazi platform, you have the following rights. To exercise these rights, please contact our support team.
Right to Access Information
You may request a copy of the personal information held about you. It will be provided within 30 days of receiving the request.
Right to Correct Information
If your account contains incorrect or incomplete information, you may request that it be corrected. Corrections will be made after identity verification.
Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
In special circumstances, you have the right to object to certain types of processing of your information.
Right to Data Portability
You have the right to receive your information in a structured, commonly used digital format and to transfer it to another service.
Right to Withdraw Consent
You have the right to withdraw your consent at any time for any data processing carried out on the basis of your consent.
Data Protection for Minors
21+ Age Restriction
fbaazi is a 21+ platform. We do not knowingly collect any information from persons under the age of 21. Age is verified at the time of registration, and if we become aware that a minor has opened an account, that account is immediately closed and all associated data is deleted.
If you believe a minor has created an account on our platform, please notify our support team immediately.
Changes to the Privacy Policy
fbaazi may update this Privacy Policy from time to time. The following process is followed depending on the nature and significance of the changes.
Notice of Changes
We will notify you by email of any significant changes to the Privacy Policy, and the "Last Updated" date published on this page will be revised. For minor changes, only this page will be updated.
Continuing to use the platform after any changes have been made will be considered as your acceptance of the updated Privacy Policy. We therefore recommend reviewing this page regularly.
Privacy-related questions?
Our support team is available 24/7 to assist you. Contact us via live chat or email.
[email protected]